Privacy Policy

LavaggioVeloce S.r.l. (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our online platform and related services. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws to ensure your information is handled securely and transparently.

Information We Collect

We may collect and process the following information about you:

• Personal identification details such as your name, address, telephone number, and email address when you book services or contact us.
• Vehicle information required to provide tailored automotive cleaning and detailing services.
• Payment information necessary to complete financial transactions.
• Usage data related to your interaction with our online platform, including IP address, browser type, and pages visited, to improve user experience.
• Any other information you voluntarily provide to us in your communications.

Use of Your Information

Your personal data is used for the following purposes:

• Providing and managing the automotive services you request, including exterior and interior car cleaning, eco-friendly washing, engine cleaning, detailing, paint protection, and mobile car wash services.
• Processing payments and invoicing.
• Communicating with you regarding your appointments, service updates, and customer support inquiries.
• Improving our services and online platform through analysis of usage data.
• Complying with legal obligations and protecting our rights.

Legal Basis for Processing

We process your personal data only when we have a lawful basis to do so, including:

• Your consent, where applicable.
• Performance of a contract to provide the services you have requested.
• Compliance with a legal obligation.
• Legitimate interests pursued by us, such as improving services and security.

Data Sharing and Disclosure

LavaggioVeloce S.r.l. does not sell or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our services, such as payment processors or IT support, under strict confidentiality agreements. We may also disclose your information if required by law or to protect our legal rights.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, access controls, and staff training.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Under the GDPR and related laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data where there is no legal reason for us to retain it.
• Object to or restrict processing of your data.
• Request portability of your data in a structured, commonly used, and machine-readable format.
• Withdraw your consent at any time, where processing is based on consent.
• Lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us at our physical address.

Cookies and Tracking Technologies

Our online platform may use cookies and similar technologies to enhance functionality and analyze site usage. You can adjust your browser settings to refuse cookies; however, some features of our site may not function properly without them.

Children’s Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted on our online platform with an updated date of revision.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

By using our services or accessing our online platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.